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We want to assist you with whatever you need!
Communication channels
Contact Channels
Our chat will support you with:
• Questions and clarifications.
• Placing orders through our WhatsApp channel.
• Tracking and status of orders.
• Queries regarding a specific product.
• Solve your doubts about our additional services and general policies.
Our email will support you to:
• Doubts and clarifications.
• Billing
• Job bank
• Queries regarding a specific product.
• Solve your doubts about our additional services, policies, general terms and conditions.
Business Hours
Mail for Suppliers
Home Service: 9:00 a.m. to 5:00 p.m.
Our customer service operates regularly from nine in the morning until five in the afternoon every day of the week, except Sunday, which we consider a non-working day.
Physical Establishment: 7:00am to 9:00pm - 7:00am to 2:00pm (Sunday)
Our physical Establishment located in the heart of Playa del Carmen opens its doors every day of the week from seven in the morning to nine at night, except on Sundays were we close at two in the afternoon.
Our email for suppliers will support you to:
• You want to publicize your products.
• You would be interested in working with us as a supplier.
• Questions regarding our products.
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